Jennifer B & Friends

Rating: ★★★★ (4)

This place is truly paradise!

Helios House is a beautiful place to vacation with a group. We stayed with friends for a 50th birthday celebration. Bertrand is very attentive and responsive to emails prior to your arrival, so you feel comfortable. The house manager, Nicki, met us at the house and went through the details and home. The housekeeper, Shirley, was wonderful and took good care of us. A sweet lady. Our Chef, Irene, was perfect. I would recommend getting a chef to reduce your shopping, cooking, and cleaning time! We were truly able to relax at this paradise! Some other reviews had cautioned that it is slippery around the pool area and this is true - so, do be careful. It is easy to get to the beach. There is a nice Cabana on the beach to hang out and we only saw 3 other people for a short time the entire 8 days. You do feel like this beach is yours. The only reason I gave this place 4 stars is because we had some issues with the pool and not being able to use it for a couple of days. A large storm came through and caused it to become murky. We did notify the house manager, but, she stated they normally treat it once a week so it did not get treated again. I have notified Bertrand of the issue upon return and he was very responsive to fixing this problem in the future. I feel sure that if you are a guest there, it will be taken care of right away. We would definitely stay there again!!!

Submitted: Jul 3, 2017 Stayed: Jun 2017 Source: VRBO, from HomeAway